...at 1:15 p.m., our phones -- our link to 911 service -- went dead. I went to the basement, got on my hands and knees and -- as I've grown accustomed to doing -- reset the modem. The phones remained dead.
I went to my cell phone to dial Comcast customer service. "Due to heavy call volume" they couldn't process my call. Then they hung up on me.
Comcast Must Die.