As you know, on December 11 we will be hosting a global podcast. It will feature guests and call-ins on the subjects of customer dissatisfaction -- especially with your company -- and consumer empowerment. We invite you to be our guest of honor.
Your very own Rick Germano expressed disappointment that he is unavailable on that date to respond to consumers live, but no doubt someone else at the world's largest cable company is up to the task. All you have to do is answer caller questions and e-mails from the comfort of your own telephone.
We look forward to hearing from you.