Jenni Moyer said...
To be absolutely clear, in no way was there any intentional blocking of ABC or its Good Morning America show on October 19. Some Comcast customers in several states, including Virginia, might have experienced intermittent issues with their video, phone and/or Internet services that morning due to technical issues with a previously scheduled early morning software upgrade. Any suggestion or speculation that we would intentionally block ABC is absolutely ridiculous.
November 30, 2007 12:19 PM
Thanks for your reply. Having read 1100-some comments on this site -- including the consumer-gripe Hit Parade but also those about file-share throttling, Big Ten football and the NFL network -- we have developed an extremely high threshhold of ridiculousness. We'd sure be interested in seeing some documentation.