The Hon. Daniel K. Inouye, Chairman
Senate Committee on Commerce, Science and Transportation
The Hon. John D. Dingell, Chairman
House Energy and Commerce Committee
Dear Mr. Chairman:
Yes, this email is "astroturf," but please understand how you came to receive it. I visited a website called comcastmustdie.com, because I am at my wit's end. I am like Mona Shaw, so frustrated with Comcast's arrogance, impenetrability, incompetence and abusive treatment that she took a hammer to vent her rage. This email, sir, is my hammer. Comcast calls me one of a tiny percentage of dissatisfied customers, but if you would visit comcastmustdie.com, you would see that there are a lot of us, and we have horror stories that would peel the enamel off your teeth. We pay ever-increasing monthly fees to be be ever-more abused by a so-called "customer service" apparatus that serves only the company's bottom line. Please intervene to protect us. Call hearings. Call this company to account.