A Comcast employee is saddened by the trashing her company is taking here and elsewhere, so she's decided to fight back.
Ms. Parks (Her first name isn't on her profile) has started comcastrocks.blogspot.com. Here's her first post, bless her heart.
I have created this blog because I like Comcast. There are other blogs where everyone bitch about this company and it's employees. And it's time for a change. I want everyone to not talk about it but be about it. With everyone just blogging there issues there is no way for us to fix them. And yes the company has some issues but what company doesn't.?
Believe it or not Comcast is aware of the issues and is working to improve customer service. The only thing is that good changes doesn't just happen over night.I understand that cable TV service is costly but it is also a luxury. And we all know luxuries are not cheap. If you want it unfortunately it will cost you. If there is a problem with your service then call. Customer service is open 24hr a day 365 days a year.
Yes there may be someone on the other end of the phone line that may be unhappy. And if that is the case then report that rep. We all know that isn't not right for you to be treated in a disrespectful manner especially when you are spending money.If you feel as though you are not getting your monies worth then cancel your service. Comcast is not AOL, yes you will be asked why you want to cancel but that's it. Life is so short and we have to realize that there are more important things for all of us to be working on. Comcast is a corporation that is bigger and more powerful than most of us. So why try to take it down and or bash there employees. There are other options we may not like then but they do exist.And for all of the employees that hate your job:QUIT!!!!!!!!!!!!!!!!!!!
It's because of you that makes the jobs for the reps that want to be there harder. Comcast didn't just pick your name out of the hat you applied for the job. You were given a job offer letter that stated you hourly or yearly pay rate and yet you took the job. I'm confused as to why...Please join the club of the underpaid. The club is always looking for new members. I am not only a member but Im the president. If not get a new job please. Why haven't you do so yet? Is it because the job market if FUCKED UP everywhere just like all the other types of markets?? How about we all make the best of the situation we are in??
I think we all have a lot to be thankful for when it comes to Comcast. Because of this company many of us are able to provide for our families and selves. Because of this company most us has some sort of entertainment to watch on tv. Because of this company we can call our friends and family all over the U.S, Canada, Guam, Puerto Rico and the Virgin Islands for free whenever we want. Because of this company most of us are surfing the net at speeds 2-3 times faster than DSL.So with that said please feel free to post any comments or concerns you may have about the company and or it's service.
Posted by Let's love not hate!!!!!!!!!
Her site has been up for five days. She has received two comments. One is more or less on her side. The other one pretty much disses Comcast.